Audio problem: When Hal is talking to Katrina, after he's been de-hypnotized, in the over-the-shoulder shot of him facing her, we hear him talking but his mouth doesn't start moving until he turns to look away from her.
Audio problem: In the restaurant, when Hal is standing at the hostess table asking about the booth before Mauricio calls on his cell phone, you can see the hostess' reflection in the small mirror or window next to her and the movements do not match. The mouth in the reflection opens to say yes before she does.
Answer: Tony Robbins tells Hal that whenever he meets someone in the FUTURE he'll only see what's inside them. He already knows what the woman across the hall looks like so her appearance doesn't change, same goes for everybody else he's already seen before.
dan coakley..
Also remember she thinks he is shallow, does not mean she is a bad person herself...she went out with him once already.
This is the same reason why Rosemary's father looks the same either way as well. Hal said he's already seen him around the office (before being hypnotized).