
Continuity mistake: In the scene where Hal is confronting the two guys that made fun of Rosie he points to Rosie outside the restaurant and her shoes change from brown and black clogs (which is what she was wearing throughout the scene) to a plain black slide. Watch, it is totally obvious because they show her shoes several times before they suddenly change.
Answer: Tony Robbins tells Hal that whenever he meets someone in the FUTURE he'll only see what's inside them. He already knows what the woman across the hall looks like so her appearance doesn't change, same goes for everybody else he's already seen before.
dan coakley..
Also remember she thinks he is shallow, does not mean she is a bad person herself...she went out with him once already.
This is the same reason why Rosemary's father looks the same either way as well. Hal said he's already seen him around the office (before being hypnotized).