Laura Lancing: If you remember, Mr. Brittas, you told the ambulance men to come round to the back in future. You thought it was better for morale.
Gavin Featherly: I've just seen Larry Whittaker. He says he's going to kill Brittas.
Tim Whistler: I've always liked Larry.
Gordon Brittas: It is seven years to the day since the first member of the public walked through those doors.
Gavin Featherly: And you threw him out, Mr. Brittas.
Gordon Brittas: He was wearing unauthorised water wings, Gavin.
Gordon Brittas: Since I have been manager, I am proud to say there have only been twenty-three deaths. And not one of them was a staff member.
Gordon Brittas: Laura, how's the lorry driver?
Laura Lancing: Yeah, I gave him your message about staying, Mr. Brittas. He said he's rather take his chances in the snow.
Gordon Brittas: Every time I walk into a room, a fight seems to break out.
Gordon Brittas: I'm afraid Carole is having some sort of nervous collapse. She's to have counselling sessions with Mrs. Brittas.
Julie: Isn't that a bit like taking coals to Newcastle?
Julie: Why can't we use the canteen?
Gordon Brittas: If you remember, Julie, the canteen was sealed by the police until after the inquest.
Gavin Featherly: But if there's food in there.
Laura Lancing: I spoke to one of the forensic scientist, Gavin. Believe me, you wouldn't want to touch it.
