Directed by: Tom McGrath, Conrad Vernon, Eric Darnell
Starring: Ben Stiller, Chris Rock, Jada Pinkett Smith, David Schwimmer
Question: How come Alex's parents or any other character from the last movie don't make, at least, a small appearance in this movie? I know that Bernie Mac, who voiced Zuba, is dead, but can somebody explain Zuba and Florrie's fate?
Answer: They don't appear because Zuba's voice actor, Bernie Mac, passed away and their absence was done out of respect for him.
Factual error: After Captain Dubois escapes from jail, she looks up missing lion on a computer and finds a news page with Alex on saying "FAMOUS CENTRAL PARK ZOO LION MISSING" and hits the Print Screen button on the computer and the news page prints. However, pushing the Print Screen button wouldn't print a document. It would just take a copy of the screen. No matter how much you push the Print Screen button, the page wouldn't print off. (00:40:20)
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Answer: They don't make an appearance because they were irrelevant to the story. The decision to go back home would have been made with or without any character introduced in the previous movie, so they were simply not included. Alex's parents would have continued to live in Africa after Alex and the others left.
Casual Person
That makes no sense though because (I know it's a kids movie) but the way they portray it, it makes it seem like Alex doesn't care about leaving his parents and what he just recently realised is his birth home. Like, it feels like there was some necessary dialogue there (probably not for the kids though).