Directed by: Mark Romanek
Starring: Robin Williams, Connie Nielsen, Michael Vartan, Dylan Smith
Seymour 'Sy' Parrish (Williams) has been doing photo development for 20 years. He has a vast knowledge of modern photography and develops photos at a local department store for a living. But Sy lives a sad and lonely life and begins spying on the Yorkin family, his biggest customers who seem to have everything in the world. Sy begins to feel that he wants to be in the Yorkin's life, but when he discovers that the Yorkins are not as perfect as they seem, he becomes a man on a mission to expose the imperfections of the Yorkin family that could tear them apart.
Continuity mistake: Near the middle when Sy is imagining he is in the Yorkin's home, he is sitting on the couch watching a ballgame. Behind the couch is a tall white square sculpture. Sy turns to the dog and says, "Good game." When the camera goes back to Sy, look behind the couch, the sculpture has disappeared. But when you see the Yorkins come in the door, and the camera goes back to Sy on the couch, the sculpture has reappeared. (00:30:15)
Sy Parrish: Most people don't take snapshots of the little things. The used Band-Aid, the guy at the gas station, the wasp on the Jell-O. But these are the things that make up the true picture of our lives. People don't take pictures of these things.
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Chosen answer: This is mentioned on the DVD commentary - it's deilberately open ended so one can interpret it as either it's Sy imagining what he wants to happen OR it's what really happened.
Neil Jones
As Neil Jones said, the ending is open for interpretation. However, I think there is reason to believe that Sy imagined the photo. It shows him and the family outside of their house, all looking happy together. Would they want to take such a photo with Sy after the incident at the hotel? And before the incident, they were probably not close enough with Sy that he would be in a photo taken at their home. Him and no other guests/visitors.