Plot hole: When the two henchmen who break into Nick's loft to kill Lisa are captured, the case is closed. But the two thugs were reporting back to a boss who wasn't caught, and who surely would have sent more hitmen after Lisa. So the case shouldn't have been closed.
Plot hole: Nat thinks Nick is becoming more human because he can see himself in the mirror, and he replies, "Only sometimes." This line contradicts series canon, as "Forever Knight" did not adhere to the vampires-don't-appear-in-mirrors cliché. Nick was seen to reflect very nicely, in fact, every time he passed a mirror, and not just "sometimes."
Plot hole: Near the end, a cop comes to tell Schanke that an explosion has been reported at Nick's place. But neither of the two intruders uses any explosives. One shoots his way in through a door and the other breaks in through a skylight. Neither makes enough noise for the disturbance to be called an explosion. (00:41:15)
Answer: Nick was sick and tired of being an immortal bloodsucker. He wanted to be human, fall in love, get married, have children, grow old and die. As for Janette, according to her, she fell in love and the passion she felt "cured" her of her blood lust.