Continuity mistake: Randall has strange pale eyes but just before he shoots Dwight, when he is aiming the gun at Tammi, there are several close ups of his face and his eyes are a normal brown.
Continuity mistake: In the opening scene, when the guy is calling from the booth, he is standing either on the left or right side of it, depending on the shot. (00:00:40)
Answer: He was being facetious. He doesn't specifically know that information, he was merely giving examples of the types of information he has access to.
I think so too.
lionhead