A.K.A Customer Service is Standing By - S3-E4
Factual error: Trish knocks the bad guy into the pool - he sinks to the bottom where Erik can conveniently grab the knife and cut himself free. But bodies don't sink - he should be floating on the surface, still out of reach.
Factual error: Jessica receives a call from a prisoner at a State Institution. It shows up on her cell phone as "Unknown." All calls from prisoners are collect calls, and the receiver is asked if they will accept the charges. (00:41:20)