Other mistake: The actress who plays Nancy McNally, Anna Deavere Smith, sometimes has her name spelt Anna Deveare Smith in the credits. It's happened in quite a few episodes. Not sure which is the correct way.
Factual error: Whenever the king of Sweden is mentioned by name they always refer to him as "King Gustaf." The king of Sweden is actually named Carl XVI Gustaf. His given name is Carl Gustaf and he holds the throne as the sixteenth king Carl. Thus they should refer to him as "King Carl Gustaf" or, less common but technically correct, "King Carl." Since Bartlet has met the Swedish king in person and talked to him about Ellie's mathematical skills he ought to know the correct name.
Answer: One of the kidnappers was having an argument with his girlfriend and dumped her. She called 911 about Zoe.
No, some woman had an argument with her boyfriend, and he kicked her out of the car in the rain. She tried to take shelter in an abandoned farmhouse and noticed the kidnappers holed up in there, and called 911.
Brian Katcher