
Visible crew/equipment: During the Quidditch match Harry's broomstick tries to shake him off, due to the spell. After Hermione tells Ron, "Leave it to me," in Harry's last close-up before he flips over, the seat that is attached to the broomstick, to make it more comfortable for Dan Radcliffe to sit on, is entirely visible. Glimpses of other seats can be had during the match as well. (01:20:50)
Answer: Petunia or Vernon would have ran to a zoo employee and told them what happened. The employee would then open the door to the snake exhibit letting Dudley out.