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Factual error: The opening states the location as Bristol, England. Santa is drinking in a pub on Shirely Street (neither the pub or the street exist in Bristol), then shortly after is shown leaving from the rooftop, on his sleigh, with multiple high rise buildings in the background. Bristol does not have high rise buildings in the main city centre, only a few blocks of flats, which all have flat roof tops, not like those depicted.
Chosen answer: Percy's aunt is married to the state Governor, giving Percy powerful connections. All it would take is one phone call from Percy and Paul and the other guards could lose their jobs and if Percy wanted to, never find jobs again. Something Paul or his friends didn't want to happen.
The characters talk about this several different times in the movies, how political connections can ruin careers.
MovieFan612